Howdy, I run the Brisbane office of an IT Managed Service Provider called blueAPACHE. Due to alot of growth recently, we have a number of positions available, most notably on our Service Desk. This is not your typical IT Service Desk – we look for quite experienced staff (ie, not “level 1”), and staff are actually empowered to solve problems, not just follow a script. Problems could be as varied as password resets to troubleshooting performance issues on a SAN – so it definately keeps the job interesting and varied (much moreso than a normal Service Desk job). Just to give you a little more info about us… We offer a wide range of services such as: Managed Services (all you can eat IT support for businesses) Fully-managed private networks (MPLS WAN) Our own Cloud Infrastructure A hosted telephony service We have around 100 staff across Brisbane, Sydney and Melbourne,
