Sooo my girlfriend and I just started renting a unit. JUST started, as in today, Saturday, was our move in date. We noticed today that our balcony door has no lock. It has a fly-screen (NOT a security screen, a fly screen, just to be clear), and a glass door that CANNOT BE LOCKED (again, just being clear on this, there is no way to prevent the door from being opened from the outside). We contacted our real estate agent, Ray White, and they said that it was our responsibility to install the lock (really?) and that we would have to pay for any costs associated(fucking really??). They also stated that they wouldn’t be able to even start the process of getting my unsecured door rectified until at least Monday. I was pretty unimpressed with not only their lack of action, but also their lack of caring (I’m frequently away
