Not long ago, I posted my negative experiences with iiNet. I have had internet access now for four days, and everything else was finally resolved today. iiNet have fixed the problems, given me a substantial credit and cancelled the remainder of my contract (approximately 11.5 months). I have no interest in dealing with them any further, and will be changing providers. The problem I have is that in the beginning, iiNet was the disruptor. They bought good customer service to the telecommunications industry. Then the TPG takeover happened and that was the end of that. I am not yet on the NBN, and there is no date for connection. Does anyone have recommendations for a provider? Preferably someone who can do the landline/mobiles/internet. Who now has the Gold Standard for service? All suggestions appreciated. submitted by /u/OlGrumpyBastard [link] [comments]
