Anybody else without Bigpond internet for the past two weeks on the south side (Mt Gravatt East)?

We’ve tried getting Telstra out to fix this issue. They sent out a technician last week who said he couldn’t fix it and was going to escalate the issue. So far, nothing. Phone calls to Telstra end up going through to a Philippine call centre and so far we’ve spent 6 hours on the phone trying to get this fixed. Is this normal service in this country? submitted by /u/DazBlintze [link] [comments]

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